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BASIC INFORMATION

CLIENT NAME
CLIENT COMPANY
EMAIL ADDRESS
PHONE NUMBER
INDUSTRY
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BUSINESS OVERVIEW & OBJECTIVES

BRIEFLY DESCRIBE YOUR BUSINESS AND ITS CORE OPERATIONS
(Help us understand your business context.)
WHAT KEY PROBLEMS OR INEFFICIENCIES ARE YOU LOOKING TO SOLVE USING AI AUTOMATION?
(E.g., customer support, lead generation, sales assistance, etc.)
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TARGET AUDIENCE & USE CASES

WHO WILL BE DIRECTLY IMPACTED BY THIS AUTOMATION?
(e.g. internal staff, customers, operations team)
MAIN PROCESSES TO BE AUTOMATED
(e.g. invoice processing, CRM updates, lead qualification)
ARE THERE SPECIFIC TOOLS OR PLATFORMS THAT MUST BE INTEGRATED?
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AUTOMATION FUNCTIONALITY & REQUIREMENTS

WHAT SPECIFIC TASKS DO YOU WANT AI TO HANDLE?
(e.g. document classification, workflow triggers, email routing)
WHAT KIND OF DATA DOES THE AI NEED TO ACCESS OR PROCESS?
(Detail any tasks such as data collection, appointment booking, escalation, etc.)
INTEGRATION REQUIREMENTS:
ARE THERE EXISTING SYSTEMS OR WORKFLOWS THIS SHOULD PLUG INTO?
PRIORITY PLATFORMS OR APIS TO CONNECT WITH
PREFERRED PLATFORMS
(website, messaging apps, social media, etc.)
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DESIGN & USER EXPERIENCE

PREFERRED USER INTERACTION METHOD
(e.g. background automation, dashboards, approval flows)
REQUIRED OUTPUTS OR FORMATS
(e.g. reports, database updates, alerts)
ANY USER TRAINING OR ONBOARDING EXPECTATIONS?
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DATA SECURITY & COMPLIANCE

ARE THERE SPECIFIC DATA PRIVACY OR REGULATORY CONCERNS?
SENSITIVE DATA HANDLING
(e.g. HIPAA, GDPR, financial data)
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SUCCESS METRICS & REPORTING

WHAT WOULD SUCCESS LOOK LIKE FOR THIS AUTOMATION?
(e.g. reduced hours, fewer errors, real-time insights)
KEY METRICS OR KPIS TO TRACK
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TIMELINE, BUDGET & SUPPORT

EXPECTED TIMELINE FOR SOLUTION DEPLOYMENT
ESTIMATED BUDGET
POST-LAUNCH SUPPORT AND MAINTENANCE REQUIREMENTS
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ADDITIONAL COMMENTS OR SPECIFIC REQUIREMENTS

ANY OTHER NOTES, CONSTRAINTS, OR PREFERENCES?