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AI
CHATBOT
PROJECT
BRIEF
FORM
BASIC
INFORMATION
CLIENT NAME
CLIENT COMPANY
EMAIL ADDRESS
PHONE NUMBER
INDUSTRY
NEXT
BUSINESS OVERVIEW
& OBJECTIVES
BRIEFLY DESCRIBE YOUR BUSINESS AND ITS CORE OPERATIONS
(Help us understand your business context.)
WHAT KEY PROBLEMS OR INEFFICIENCIES ARE YOU LOOKING TO SOLVE USING AI AUTOMATION?
(E.g., customer support, lead generation, sales assistance, etc.)
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TARGET AUDIENCE
& USE CASES
WHO WILL BE DIRECTLY IMPACTED BY THIS AUTOMATION?
(e.g. internal staff, customers, operations team)
MAIN PROCESSES TO BE AUTOMATED
(e.g. invoice processing, CRM updates, lead qualification)
ARE THERE SPECIFIC TOOLS OR PLATFORMS THAT MUST BE INTEGRATED?
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AUTOMATION FUNCTIONALITY & REQUIREMENTS
WHAT SPECIFIC TASKS DO YOU WANT AI TO HANDLE?
(e.g. document classification, workflow triggers, email routing)
WHAT KIND OF DATA DOES THE AI NEED TO ACCESS OR PROCESS?
(Detail any tasks such as data collection, appointment booking, escalation, etc.)
INTEGRATION REQUIREMENTS:
ARE THERE EXISTING SYSTEMS OR WORKFLOWS THIS SHOULD PLUG INTO?
PRIORITY PLATFORMS OR APIS TO CONNECT WITH
PREFERRED PLATFORMS
(website, messaging apps, social media, etc.)
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DESIGN &
USER EXPERIENCE
PREFERRED USER INTERACTION METHOD
(e.g. background automation, dashboards, approval flows)
REQUIRED OUTPUTS OR FORMATS
(e.g. reports, database updates, alerts)
ANY USER TRAINING OR ONBOARDING EXPECTATIONS?
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DATA SECURITY
& COMPLIANCE
ARE THERE SPECIFIC DATA PRIVACY OR REGULATORY CONCERNS?
SENSITIVE DATA HANDLING
(e.g. HIPAA, GDPR, financial data)
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SUCCESS METRICS
& REPORTING
WHAT WOULD SUCCESS LOOK LIKE FOR THIS AUTOMATION?
(e.g. reduced hours, fewer errors, real-time insights)
KEY METRICS OR KPIS TO TRACK
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TIMELINE, BUDGET
& SUPPORT
EXPECTED TIMELINE FOR SOLUTION DEPLOYMENT
ESTIMATED BUDGET
POST-LAUNCH SUPPORT AND MAINTENANCE REQUIREMENTS
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ADDITIONAL COMMENTS OR
SPECIFIC REQUIREMENTS
ANY OTHER NOTES, CONSTRAINTS, OR PREFERENCES?
DONE